Returns & Exchanges
At Poppy Barley, we want you to love your purchase. If your fit isn't quite right, we offer returns and exchanges on unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and postal code to select the items you wish to return or exchange.
Package Your Items
Place the unworn products back in their original packaging, ensuring all dust bags and accessories are included to maintain their luxury condition.
Affix the Shipping Label
Download and print the prepaid shipping label provided through our portal and securely attach it to the outside of your package.
Drop Off and Track
Hand your package to the designated courier. Once we receive and inspect your items, your refund or new exchange order will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing